Terms of Service

Revision and Refund Policy

We are proud to offer you our 100% Quality Guarantee. We guarantee that you will be fully satisfied with your completed translation. If for you reason you are not completely satisfied with the translation, we will rework it for free. This guarantee includes up to two full revisions. Through this exclusive offer, you are allowed to request, and we are obligated to provide two full revisions at no extra charge to you. We are confident that our experience and talent will exceed your expectations.

Time Frame

Time frame refers to the time it takes us to process your order and start working on your project. Your project may take more time to complete. We strive do deliver your translations quickly and efficiently.

Quality Assurance Policy

In order to provide you with high level of service and satisfaction, your translation project will be handled by a dedicated project manager. Our professionals will do their best to deliver you translation in accordance with your specifications. Upon your request, we will provide you with up to two free revisions.

Delivery Policy

Your translated documents will be delivered to you by email.

Disclaimer

EXCEPT AS EXPRESSLY STATED AND WARRANTED IN THIS AGREEMENT BETWEEN YOU AND FRONTLOGO, ALL CONTENT, SERVICES, AND PRODUCTS PROVIDED ON THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. FRONTLOGO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE SITE, ITS CONTENT, AND THE SERVICES AND PRODUCTS OFFERED BY FRONTLOGO. FRONTLOGO DOES NOT WARRANT THAT THE SITE, ITS CONTENT, OR THE SERVICES AND PRODUCTS IT OFFERS ON THE SITE MEET YOUR REQUIREMENTS OR EXPECTATIONS. SUBJECT TO THE TERMS OF ANY AGREEMENT BETWEEN YOU AND FRONTLOGO, FRONTLOGO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF FRONTLOGO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LAWS OF SOME STATES DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION AND/OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT BE APPLICABLE TO YOU. YOU MIGHT HAVE ADDITIONAL RIGHTS IN THOSE STATES. This policy and terms of service are effective from January 1, 2015. If you have any questions, please do not hesitate to contact us via e-mail at sales@turbotranslation.com